News Release:

Hawaii Energy and PHAD Home Appliance Launch Replacement Program for Residents Impacted by Kona Low Storms

Energy-efficient refrigerators, freezers, washers and dryers available to eligible households at reduced
costs

Honolulu, Hawai‘i – In response to the recent Kona Low storms that impacted communities across the
state, Hawaiʻi Energy, the state’s energy conservation program, is launching an Appliance Replacement
Program
to help residents replace damaged household appliances with new energy-efficient models. The
program, offered in partnership with PHAD Home Appliance (PHAD), provides eligible households with
access to ENERGY STAR® certified refrigerators, freezers, washers and dryers at a significantly reduced
cost.

“We know many families are dealing with unexpected losses following the recent storms, including
essential household appliances,” said Caroline Carl, executive director of Hawaiʻi Energy. “This program is
meant to help residents replace those items with reliable, energy-efficient options at a lower cost. We
appreciate the partnership with PHAD, which allows us to get these appliances into homes in a timely and
coordinated way.”

Eligible residents may purchase appliances for a co-pay of $250 per unit, with a larger refrigerator model
available for $450. There is no minimum purchase requirement, though households are limited to one of
each appliance type. To qualify, applicants must be residential customers of Hawaiian Electric in Hawaiʻi
Energy’s service areas, including Oʻahu, Maui County and Hawaiʻi Island, and demonstrate a need for
appliance replacement due to storm-related impacts.

“We live here, we work here, and we care deeply about this community. The people affected by this
storm are our neighbors and friends,” said Kevin Murray, owner of PHAD Home Appliance. “When you’ve
been serving Hawaiʻi families for as long as we have, moments like this call for you to show up in a
different way, and we’re committed to doing what we can to help people move forward.”

Interested residents are encouraged to review available appliance models and submit an application
online. Paper applications will also be available at Hawaiʻi Energy’s Honolulu office located at 45 N. King
Street, Suite 500. Once approved, payment will be processed through PHAD, with appliances expected to be delivered within approximately 45 days. Residents who opt for pickup at PHAD’s Aiea warehouse may
experience shorter wait times, depending on availability.

For households unable to cover the co-pay, financial assistance may be available through community
organizations, including Lāhui Foundation, FarmKine Tings, and The Salvation Army. Residents are
encouraged to contact those organizations directly for eligibility and support.
Applications will be accepted on a first-come, first-served basis while supplies last. More information,
including application details and available models, can be found at HawaiiEnergy.com/floodrelief.

ABOUT HAWAI‘I ENERGY
Hawai‘i Energy helps island families and businesses make smart energy choices. We encourage and
reward energy decisions that will allow our state to reach 100% clean energy faster and cheaper. To date,
we have saved the people of Hawai‘i more than a billion dollars off their energy bills. Let Hawai‘i Energy
be your trusted energy advisor to help save you money and protect what makes Hawai‘i so special. For
more information, please visit hawaiienergy.com/about.

ABOUT PHAD HOME APPLIANCE
PHAD Home Appliance is Hawaiʻi’s exclusive distributor for GE Appliances, a Haier company, and carries
premium brands including GE Profile, Café, Monogram, Fisher & Paykel, DCS, Thermador, Bosch, Elica, and
Coyote Outdoor Living. Serving homeowners, builders, property managers, and the design community
statewide, PHAD provides local inventory, expert support, and delivery and installation services. PHAD is a
member of the Building Industry Association of Hawaiʻi and the National Kitchen & Bath Association.